upcoming courses
past courses
Service Design for the Circular Economy
Learn how to adapt and apply service design tools and perspectives to the unique contexts of services designed for the circular economy in this SDN Academy Masterclass.
Berlin
18 Oct 2019
Co-creation and Ideation for (Service) Design
This one-day course will mix two topics: co-creation, and ideation techniques (where co-creation can be a context for ideation).
Berlin
17 Oct 2019
Service Design for Start-ups - Adapting Our Practice for a New Frontier
Given as part of the SDN's Global Conference, this workshop will introduce service designers to the challenges and opportunities presented by working with start-ups.
Toronto
10 Oct 2019
Service Design for the Circular Economy
I'll be teaching a 4-hour SDN Academy Masterclass at the SDN Global Conference 2019.
Toronto
9 Oct 2019
An Introduction to Service Design through Journey Mapping
This two-day course gives participants an introduction to service design through the application of journey mapping.
Johannesburg
19 Sep 2019
Co-creation and Ideation Techniques
This one-day course will mix two topics: co-creation, and ideation techniques (where co-creation can be a context for ideation).
Helsinki
14 Aug 2019
Journey Mapping Masterclass
This training offers attendees an in-depth introduction to journey mapping as a tool, with a mix of theory and hands-on activities. Participants would be divided into groups, and work on an assigned case.
Helsinki
12 Aug 2019
(Service) Design Thinking for Startups and Innovators
A half-day course for those working in startups to learn how to apply service design thinking to drive success. 09:00-13:00 at FORUM Factory, Berlin.
Berlin