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    The Service Design 'Skills Star'
    Jesse Grimes
    • Jul 22, 2019
    • 5 min

    The Service Design 'Skills Star'

    How could I refer to specific, complex mix of skills which differentiates service designers, yet have them be quickly recognizeable?
    Jesse Grimes
    • Apr 8, 2019
    • 6 min

    An Interview with Lara Penin

    For Touchpoint Vol. 10 № 2, I met with service design pioneer and educator Lara Penin, to discuss her publication of An Introduction to...
    Jesse Grimes
    • Feb 1, 2019
    • 9 min

    Using a Service Ecosystem to Quickly Grasp Complexity

    A unique visualisation to deliver insights right from the start of a service design project Published originally in Touchpoint Vol. 10 N....
    Jesse Grimes
    • Nov 29, 2018
    • 6 min

    Six Hacks for Service Designers in Agile Settings

    Service design is a holistic activity which should align with organisational strategy. What should you do if you find yourself in a...

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