How could I refer to specific, complex mix of skills which differentiates service designers, yet have them be quickly recognizeable?

For Touchpoint Vol. 10 № 2, I met with service design pioneer and educator Lara Penin, to discuss her publication of An Introduction to S...

A unique visualisation to deliver insights right from the start of a service design project Published originally in Touchpoint Vol. 10 N....

Service design is a holistic activity which should align with organisational strategy. What should you do if you find yourself in a Scrum...