Jesse GrimesApr 16, 20196 minInterview with Anna-Sophie-OertzenI chatted with Anna-Sophie Oertzen to learn more about how her research into the value of co-creation for service design.
Jesse GrimesApr 8, 20196 minAn Interview with Lara PeninFor Touchpoint Vol. 10 № 2, I met with service design pioneer and educator Lara Penin, to discuss her publication of An Introduction to...
Jesse GrimesAug 17, 20186 minAn Interview with Robbie BatesI chatted with Robbie Bates about how the agency-client relationship is fundamentally changing, and trends in the world of service design.
Jesse GrimesApr 23, 20185 minAn Interview with Simone CiceroBringing together service design, business model innovation, lean startup and customer development, the Toolkit helps designers ...